Terms and Conditions

The Vibe Terms & Conditions

Effective Date August 2026

These Terms & Conditions (“Terms”) govern your use of websites, digital services, forms, online ordering links, and other online experiences operated or provided by The Vibe Healthy Bar & Lounge (“The Vibe,” “we,” “us,” or “our”).

1. Website Use

You may use our website for lawful personal purposes, including:

  • Learning about The Vibe

  • Viewing menu information

  • Viewing products

  • Joining marketing lists

  • Joining opening lists

  • Accessing online ordering

  • Participating in loyalty programs

  • Contacting The Vibe

  • Viewing promotional information

  • Accessing other services we make available

You may not:

  • Violate applicable law

  • Attempt unauthorized access to our systems

  • Interfere with the operation of our website

  • Introduce malware or malicious code

  • Misuse customer accounts

  • Submit fraudulent information

  • Impersonate another person

  • Use automated methods to improperly scrape or copy website content

  • Use our website in a way that harms The Vibe, our customers, or others


2. Online Ordering

Online ordering may be provided through Toast or another third-party restaurant technology provider.

When you use Toast Online Ordering or another external ordering platform, additional terms and privacy practices of that provider may apply.

Online ordering may include:

  • Menu selection

  • Modifiers

  • Pricing

  • Payment

  • Pickup

  • Delivery

  • Order scheduling

  • Promotions

  • Loyalty

  • Customer communications

Order availability depends on factors including:

  • Business hours

  • Product availability

  • Staffing

  • Store capacity

  • Technology availability

  • Fulfillment settings

An order is not guaranteed until successfully accepted and processed through the applicable ordering system.


3. Payments

Payments may be processed through Toast or another payment processor.

The Vibe may not directly receive or store complete payment-card information submitted through those payment systems.

You are responsible for providing accurate payment and billing information.

Applicable prices, taxes, fees, gratuities, delivery fees, or other charges will generally be presented before payment is submitted.


4. Menu, Pricing and Product Availability

We make reasonable efforts to keep website and menu information accurate.

However:

  • Prices may change

  • Items may become unavailable

  • Ingredients may change

  • Product descriptions may change

  • Images may differ from the final product

  • Promotions may expire

  • Errors may occasionally occur

Information presented through our active point-of-sale or online ordering system at the time of purchase may control if it differs from general marketing material elsewhere on the website.


5. Food Allergies and Dietary Information

Information regarding ingredients, nutrition, allergens, dietary characteristics, or similar matters is provided for general informational purposes.

Food and beverages may be prepared in environments in which common allergens are present.

Cross-contact may occur.

Customers with:

  • Food allergies

  • Food sensitivities

  • Medical dietary restrictions

  • Ingredient concerns

  • Other dietary requirements

should speak directly with store staff before ordering or consuming a product.

The information on our website is not medical advice.


6. Email Marketing

If you separately subscribe to marketing emails from The Vibe, you authorize us to send promotional communications to the email address you provide.

Emails may include:

  • Opening announcements

  • Offers

  • Promotions

  • Product updates

  • Menu launches

  • Events

  • Loyalty communications

  • Company news

Marketing emails may be delivered through Toast Marketing or another email marketing provider used by The Vibe.

You may unsubscribe at any time using the unsubscribe mechanism included in our marketing emails.


7. SMS Marketing Terms

If you separately opt in to receive promotional text messages from The Vibe, you consent to receive recurring marketing and promotional text messages at the mobile number you provide.

Messages may be delivered through:

  • Toast Marketing

  • Other messaging technology providers used by The Vibe

Messages may include:

  • Opening announcements

  • Promotions

  • Special offers

  • Menu announcements

  • Events

  • Loyalty promotions

  • Company news

  • Other marketing communications

Messages may be delivered using automated technology where permitted by law.

Message Frequency

Message frequency varies.

Charges

Message and data rates may apply.

No Purchase Required

Consent to receive marketing text messages is not a condition of purchase.

Opting Out

Reply:

STOP

to unsubscribe from promotional SMS communications.

Where supported, reply:

HELP

for assistance.

You may also contact The Vibe directly using the information below.

Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

The Vibe may send a final confirmation message acknowledging your opt-out.


8. Transactional Communications

You may receive non-promotional communications related to transactions or services.

These may include:

  • Order confirmations

  • Pickup notifications

  • Receipts

  • Account notices

  • Customer service responses

  • Loyalty activity

  • Security notices

  • Other operational communications

Transactional communications may be provided through Toast or another service provider and are separate from promotional marketing communications.


9. Loyalty and Rewards

The Vibe may offer loyalty programs, rewards, customer accounts, points, credits, birthday offers, or other benefits.

Such programs may be provided through Toast or another platform.

Additional terms may apply to individual loyalty programs.

Unless otherwise specified:

  • Rewards have no cash value

  • Rewards may expire

  • Rewards may be subject to eligibility requirements

  • Rewards may not always be transferable

  • The Vibe may modify or discontinue loyalty programs where permitted by law

Specific program rules communicated through Toast or The Vibe may supplement these Terms.


10. Promotions, Discounts and Offers

Promotions may be subject to separate rules.

Unless otherwise stated:

  • Offers have no cash value

  • Offers may expire

  • Offers may not be combined

  • Eligibility restrictions may apply

  • Participation may be limited by location

  • Quantities may be limited

  • The Vibe may modify or discontinue an offer as permitted by law

Specific terms displayed with a promotion control if they conflict with these general Terms.


11. Website Forms

The Vibe may use website forms to collect:

  • Opening-list registrations

  • Marketing subscriptions

  • Contact requests

  • Feedback

  • Event registrations

  • Other customer information

Forms may be powered by Framer and information may be stored through Google or other business systems.

You agree to provide accurate information when submitting a form.

Submitting a general website form does not automatically mean you have consented to every form of marketing.

Email and SMS marketing consent may be requested separately.


12. Third-Party Services

The Vibe uses third-party technology providers.

Your use of third-party services may also be governed by the applicable provider's own terms and privacy policies.

The Vibe does not control every aspect of third-party services and is not responsible for their independent practices or availability.


13. Intellectual Property

The Vibe website and its content may include intellectual property owned by or licensed to The Vibe or affiliated rights holders, including:

  • The Vibe name

  • Logos

  • Trademarks

  • Photography

  • Video

  • Graphics

  • Copy

  • Menu names

  • Brand designs

  • Website layouts

  • Promotional materials

  • Other original content

You may not copy, reproduce, distribute, sell, modify, publicly display, commercially exploit, or create derivative works from protected content without appropriate authorization.


14. User Content

If you submit reviews, photos, feedback, testimonials, social content, contest entries, or other materials to The Vibe, you represent that you have the right to submit that content.

If The Vibe requests permission to reuse your content for marketing or promotional purposes, any such use may be governed by the permission or agreement associated with that request.


15. Website Availability

We do not guarantee that our website or digital services will always be:

  • Available

  • Error-free

  • Secure

  • Uninterrupted

  • Current

  • Free from technical issues

We may modify, suspend, or discontinue website features at any time.


16. Disclaimer of Warranties

To the fullest extent permitted by law, our website and digital services are provided on an:

“as is”

and

“as available”

basis.

We do not make warranties beyond those expressly required by law or expressly provided by us.

Nothing in these Terms excludes legal rights that cannot lawfully be waived.


17. Limitation of Liability

To the fullest extent permitted by law, The Vibe and its affiliated entities, owners, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages resulting solely from your use of or inability to use our website or digital services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.


18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless The Vibe and its affiliated entities from claims, losses, damages, liabilities, and expenses arising from:

  • Your unlawful use of our website

  • Your violation of these Terms

  • Your violation of applicable law

  • Your infringement of another person's rights


19. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

If any portion of these Terms is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.


20. Changes to These Terms

We may update these Terms from time to time.

The effective date shown at the beginning of the Terms identifies the current version.

Where appropriate, material changes may be communicated through our website or other reasonable means.


21. Contact Us

Questions about these Terms may be directed to:

The Vibe Healthy Bar & Lounge
713 Hebron Parkway, Suite 290
Lewisville, Texas
United States

Email: team@drinkthevibe.com

Website: drinkthevibe.com

Company